Communication

Articles about unexpected costs in phone, internet and television services. We cover mobile contracts, broadband packages, text messaging, web hosting and satellite TV plus tips for businesses.

Broadband Services and Hidden Fees

Watch out for sneaky charges buried in your broadband bill and learn what fees to expect when you sign up.

Cable and Satellite Television Services and Hidden Fees

Cable and satellite TV providers often bury extra charges in your bill that go beyond the advertised package price.

How to Read the Small Print

Read the small print before signing contracts to spot hidden fees, conditions and charges that could cost you later.

How to Reclaim Your Business's Unfair Charges

Get your money back from unfair bank charges with this step-by-step guide to reclaiming fees from the past six years.

Internet Service Providers and Hidden Fees

ISPs often hide extra charges in their bills—here's what to watch out for beyond your base fee.

Mobile Phone Tariffs and Hidden Fees

Watch out for hidden charges in mobile phone contracts, especially when introductory deals expire and exit fees kick in.

Text Messages/SMS and Hidden Fees

Watch out for sneaky charges when texting abroad or on certain mobile plans that don't show up in advertised rates.

Web Hosting, the Internet and Hidden Fees

Watch out for sneaky charges when setting up a website—web hosting, domains and development often come with hidden fees you need to know about.